Privacy Policy
This policy explains what information InHome Partners collects, why we collect it, and the choices you have. We keep this short and plain on purpose.
Information we collect
When you submit the request form, we collect the details you provide, which may include your name, mobile number, email address, service area, home size, the tier you want, how often you want service, whether you have pets, and any message you add. We collect this so we can respond to your request and provide cleaning service.
When you browse the site, limited technical information such as your device type and general usage may be processed by our hosting provider and any analytics or translation tools we use. The Google Translate feature, if you choose to use it, is provided by Google and is subject to Google's own privacy terms.
How we use your information
- To reply to your request, usually by text, and to confirm scheduling and pricing
- To provide and improve our cleaning services
- To keep records of jobs and communication through our scheduling software, Jobber
- To meet legal and tax obligations
We do not sell your personal information.
How we share information
We share information only as needed to run the business. That can include our scheduling software provider, the local cleaner assigned to your job, and service providers that help us operate the website or send messages. Each is expected to handle your information responsibly. We may also disclose information if required by law.
Text messaging
Because text is our main way of reaching clients, by submitting the form and agreeing to be contacted, you consent to receive text messages related to your request. Standard message and data rates may apply. You can opt out at any time by replying to let us know.
Data retention
We keep your information for as long as needed to provide service, maintain records, and meet legal requirements. When it is no longer needed, we take reasonable steps to remove it.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligations we have to keep certain records. To make a request, contact us through the form on our contact page.
Security
We take reasonable measures to protect your information. No method of transmission over the internet is perfectly secure, so we cannot guarantee absolute security, but we work to safeguard what you share with us.
Children
This site and our services are intended for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy as our business or the law changes. The current version always lives on this page.
Contact
Questions about privacy? Reach us through the form on our contact page.
Last updated 2026. Team note: have counsel review this template against your state requirements and TCPA text messaging rules before launch.